Helping employers prioritize a safe and successful workplace since 1999.

Eight young professionals standing in an office and smiling.

Fidelitec has its origins in two words: “fidelity” and “technology.”

The combination of these captures exactly how we’ve been doing business since 1999. With investigative intelligence as our core competency, we implement the most up-to-date technology available to deliver accurate and timely information.

But even the best tech needs a human touch to provide the highest standard of service and attention to detail. That’s “fidelity,” and that’s our promise to you as your loyal and supportive partner.

Our job is values.

Trust

Trusting us means you can trust others. From guiding you through our services and delivering accurate results to ensuring you’re confident in your decision to hire an applicant, trust is the foundation of everything we do.

Efficiency

We understand that the information we provide is critical to your organization’s success. We use the latest in investigative technology to ensure you’re getting accurate results quickly for easy decision-making and a seamless hiring process.

Confidence

Navigating the hiring process and vetting applicants can feel risky - but it doesn’t have to. Our staff is comprised of Certified Fraud Examiners and licensed private investigators so you can feel confident in our work and confident in your decisions.

Founding Fidelitec

I’m Casey Reilly - founder of Fidelitec. My experience in the industry began in 1988. I was working part-time at Sears as a loss prevention agent while attending UW Madison as a history major. I fell in love with the retail business environment and discovered I had an aptitude and passion for detecting and investigating theft and fraud.

After switching gears from history to accounting as a night-school warrior, upon graduation, I accepted a position with internal audit and moved to Sears’ new home office in Hoffman Estates, IL. After assisting a newly formed department at Sears - Corporate Investigations, I became Sears’ very first full-time Corporate Investigator, reporting to the Director.

I have personally investigated, resolved, and remediated over 1,400 cases of occupational fraud (internal theft) and misconduct. I have been a Certified Fraud Examiner since 1996 and have referred cases to numerous law enforcement agencies in addition to the FBI, U.S. Postal Inspection Service, and the U.S. Secret Service. I was awarded a letter of commendation by the U.S. Attorney’s Office for the Southern District of Texas for my work in a $200k wire fraud in 1997. I have an advanced certification of Interview & Interrogation from Wicklander-Zulawski.

Before leaving Sears, I authored the investigations manual used by store asset protection managers. However, I wanted to do even more, especially for smaller and not-for-profit businesses. So in 1999, I formed Fidelitec to do just that. Now we do highly personalized work for employers and ensure that they don’t just get accurate results, but understand them too.

I have been happily married for over 30 years and helped raise three wonderful kids who are now forging their own paths. My flexibility of schedule allowed me to coach boys high school basketball for 11 years at Verona Area High School. I enjoy golf, travel and live music.

Most of all, I would love to work for you as your background check partner.

Casey Reilly, owner of Fidelitec

  • “Awesome customer service with great efficiency! Always there to meet our needs!”

    - Karen Dixon, Administrative Office, McFarland School District

  • “We have been trusting Fidelitec with our background checks for nearly 15 years. Their staff is amazing to work with. They are knowledgeable, responsive, and consistently provide us with top-notch service. They helped us automate our background checking process, resulting a tremendous time saving for our HR staff. They consistently accommodate our needs and our background checks are completed accurately and quickly – which is essential in today’s recruiting world. I count on them, consider them a valued business partner, and can’t imagine working with any other company.”

    - Kristine Walker, Director of Organizational Development, Foth

  • “Fidelitec is an outstanding partner for the Eau Claire Area School District. They have been a successful long-time vendor for our district for multiple years. We use Fidelitec to process background checks for all new hires, student teachers, volunteers, and contractors/vendors. They have been flexible with customizing our process to each group and have provided outstanding customer service in every situation. We have always appreciated that we can trust the accuracy of their reports, the speed at that they return reports, and their expertise in handling unique situations. As a district, we have over 1,500 employees and 11,000 students, and Fidelitec has been easily able to accommodate any of our requests.”

    - Brandon Wick, SHRM-SCP Human Resources Manager, Eau Claire Area School District

  • “Fidelitec is a prime service provider for our hiring process at Park Bank. The process is simple, quick, and easy. If there are any account issues they are resolved in a timely manner. The staff at Fidelitec are helpful and reliable and ensure that our candidates have a smooth hiring process. During the pandemic, there were some delays with test results due to staffing issues, and Fidelitec was proactive, supportive, and worked with us to mitigate any problems that resulted from the change. I appreciate Cindy and all she does for us at Park Bank!”

    - Kayla Conklin, Talent Management Officer, Park Bank

  • “I appreciate the timely expertise and personalized service we receive from Fidelitec. They are prompt with their communication, expedite requests and are a trusted partner for our background check services. I value the accuracy of the data we receive to confirm we are making sound hiring decisions.”

    - Julie A. Kloiber, Sr. Talent Acquisition Manager, J. J. Keller & Associates, Inc.

  • “I’ve had the pleasure of working with Fidelitec over the last 10+ years with multiple organizations. Their personalized service to meet Heid Music’s needs was appreciated. The impressive turnaround time for background checks greatly enhances our recruiting process. As a family-owned business in WI, Heid Music prefers to support other local family-owned businesses. We are proud to partner with Fidelitec!”

    - Jill Hummel, PHR, SHRM-CP Director of Human Resources, Heid Music

  • “My first contact with Fidelitec was in 1999 while working as the HR Director at a local Wisconsin school district. When I became the HR Director for United Way of Dane County in 2022, I knew immediately that I needed to enlist the services of Fidelitec again. Their expertise meets my high standard for accuracy, accountability, and credibility. We had a difficult situation regarding an education verification and the Fidelitec staff walked me through their process step-by-step, which helped me to make an informed decision. Their customer service, expertise and knowledge give me a level of trust that I know can be defended and supported.”

    - Deirdre “Dede” Morgan, Human Resources Director, United Way of Dane County

  • “Fidelitec has been a fantastic partner with the Stoughton Area School District. I know and trust that the background checks are done efficiently, thoroughly, and accurately. What I appreciate most is whenever I have a question or need assistance, the Fidelitec team is immediately responsive to our needs to help us through any situation. I highly recommend Fidelitec to anyone who is looking for a local, high-quality partner they can trust.”

    - Jessica Hart Andrle, Director of Human Resources, Stoughton Area School District

  • “KI has worked with Casey and his team for many years utilizing Fidelitec’s services for our background investigations. They are a valuable resource for our team in helping us work through decisions that are sometimes difficult to make. They are very thorough with their work, and their response time is excellent. We are grateful for the support they have provided over the years!”

    Julie Flis, SHRM-CP, PHR Senior HR Business Partner, KI, Inc.

  • “Fidelitec has been a reliable partner for The Employer Group as our go-to background check provider. The system user interface is simple, easy to navigate, and allows our team to quickly find the information we are looking for. Casey and his team have demonstrated expertise in this field of work and have provided reliable guidance on tricky situations.”

    - Mike Beringer, SHRM-CP Human Resources Manager, The Employer Group

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